Shipping policy
At ManiKas, we strive to deliver your order safely and as quickly as possible.
Shipping Coverage
We currently deliver to most serviceable locations across India through our trusted logistics partners.
Order Processing
- Orders are typically processed within 1–2 business days after successful payment.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festive seasons, sales, or periods of high order volume, processing may take slightly longer.
Estimated Delivery Time
Once your order has been shipped, the estimated delivery time is:
- Metro Cities: 2–5 business days
- Tier 2 & Tier 3 Cities: 3–7 business days
- Remote Locations: 5–10 business days
These are estimated timelines and may vary depending on your location, courier operations, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any promotional offers such as free shipping will be communicated on our website and will apply according to their respective terms.
Order Tracking
Once your order is shipped, you will receive a confirmation via email and/or SMS/WhatsApp (where applicable) containing your tracking details so you can monitor your shipment.
Delivery Attempts
Our courier partners generally make multiple delivery attempts before returning a shipment. If you are unavailable during delivery, please coordinate with the courier using the tracking information provided.
Incorrect Address
Please ensure that your shipping address and contact details are accurate while placing your order.
Orders delayed or returned due to incorrect or incomplete address details may require additional shipping charges for re-dispatch.
Delays
While we make every effort to ensure timely delivery, occasional delays may occur due to reasons beyond our control, including but not limited to:
- Adverse weather conditions
- Natural calamities
- Government restrictions
- Public holidays
- Transportation disruptions
- Courier operational issues
- We appreciate your patience and understanding in such situations.
Damaged Package
If your package appears to be tampered with or damaged at the time of delivery, we recommend taking photographs before opening it and contacting our customer support as soon as possible so we can assist you.
Contact Us
If you have any questions regarding your order or delivery, please contact us through the details available on our Contact Us page. We will be happy to assist you.